Depending on how customers use the site, we may process the following categories of personal information:

• Contact and delivery information, including name, email, phone number, billing address, and shipping address.
• Order and transaction records, such as product selections, miniature ornament sets purchased, order number, order value, payment status, shipment information, cancellations, returns, and refunds.
• Customer-account data and preferences where account functionality is used.
• Support communications and information voluntarily provided in inquiries or privacy requests.
• Technical and usage data, such as IP address, browser, operating system, device type, cookie identifiers, referral pages, page views, and interactions.
• Advertising and measurement data, such as ad interactions, product views, add-to-cart events, checkout activity, campaign data, and purchase or attribution events where relevant technologies are enabled.
• Payment-related data processed by Shopify and applicable payment providers; we do not store complete credit or debit card numbers on our own servers.

Information may be received directly when you submit an order, contact us, use a customer account, or exercise a privacy choice; automatically from cookies, website scripts, pixels, logs, APIs, or similar technologies; or from Shopify, payment providers, shipping carriers, fulfillment partners, and other service providers supporting our business.

We use personal information as reasonably necessary to:

• Process, verify, fulfill, dispatch, and deliver orders.
• Send confirmations, tracking details, service announcements, and order-status communications.
• Provide customer support and manage cancellations, returns, refunds, and payment issues.
• Prevent fraud, investigate misuse, maintain security, and protect our business and customers.
• Maintain, measure, analyze, and improve website functionality and customer experience.
• Measure advertising conversions and attribution, and support advertising campaigns where permitted by law.
• Comply with relevant tax, accounting, regulatory, legal, and recordkeeping requirements.
• Establish, exercise, or defend legal claims.

Ridgevaro.com and providers supporting our online store may use cookies, pixels, scripts, APIs, and comparable technologies for cart and checkout operation, account functions, security, analytics, advertising, measurement, fraud prevention, and attribution.

Some tools are essential to website functionality. Other analytics, advertising, measurement, or attribution tools may be non-essential and subject to consent or opt-out rights under applicable law. Where required, we provide notice and honor applicable consent or privacy choices for these tools.

You can use any privacy or cookie controls presented on the website to exercise available choices. Disabling essential technologies may affect the store’s operation.

We may use services from AppLovin Corporation (“AppLovin”) for advertising, measurement, attribution, analytics, optimization, and fraud prevention. When AppLovin technologies are enabled, the provider may collect or receive information through pixels, cookies, scripts, APIs, or similar technologies.

Depending on the active integration, categories may include IP address, browser and device information, identifiers, referring pages, advertising interactions, products viewed, add-to-cart activity, checkout events, purchase or conversion events, and related attribution data.

Such information may support advertising delivery and measurement, campaign optimization, fraud detection, analytics, and interest-based advertising where permitted by applicable law and privacy choices. Non-essential processing is subject to applicable consent and opt-out requirements.

For more information, see AppLovin’s Privacy Policy.

We may disclose information as reasonably necessary to operate and protect our business or satisfy legal requirements, including to:

• Shopify and other e-commerce technology providers.
• Payment processors, financial institutions, and transaction service providers.
• Fulfillment partners, delivery carriers, warehouses, and customer-service providers.
• Hosting, security, analytics, measurement, and fraud-prevention providers.
• Advertising, attribution, and marketing partners, including AppLovin where enabled.
• Professional advisers, insurers, accountants, legal advisers, and authorized public authorities where legally required or permitted.

We do not rent personal information to unrelated third parties for their independent use. However, some advertising-related disclosures through cookies, pixels, APIs, or similar technologies may qualify as a “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under applicable privacy laws, even when no payment is exchanged.

Eligible users may exercise legally available opt-out rights through privacy controls made available on the website or by contacting service@ridgevaro.com. We honor applicable consent choices and legally required privacy preference signals where supported and required.

We retain personal information for as long as reasonably needed for order management, customer service, records, legal compliance, transaction disputes, fraud prevention, advertising measurement where applicable, and other legitimate business purposes. Retention periods depend on the data involved, relevant providers, the purpose of processing, and applicable laws.

Depending on where you live and applicable law, you may have rights to:

• Access information held about you.
• Correct inaccurate personal information.
• Request deletion of eligible data.
• Receive a portable copy of certain information.
• Opt out of certain sale, sharing, targeted advertising, or cross-context advertising uses.
• Withdraw consent when the relevant processing relies on consent.
• Appeal certain privacy decisions where the law permits.
• Exercise rights without unlawful discrimination.

Requests may be subject to legally permitted verification requirements and exemptions.

To submit a privacy request, email service@ridgevaro.com with the subject line Privacy Request and describe your request.

To protect customer data, we may request reasonably necessary information to verify identity or an authorized agent’s authority. Please do not send full card numbers, security codes, passwords, or highly sensitive government or financial credentials by ordinary email.

If you have voluntarily opted in to promotional communications through a feature that is available, you may unsubscribe using the link provided in those emails or contact customer support to change your preferences.

We may still send necessary non-promotional messages about orders, payments, shipping, security, refunds, and customer-service requests. This policy does not establish a mailing-list subscription form on this page.

We use reasonable administrative, technical, and organizational security measures designed to reduce unauthorized access, disclosure, alteration, loss, or misuse. Access to personal information is limited to those with a legitimate need to support the business, where reasonably practicable. No online transmission or electronic storage system is guaranteed to be completely secure.

Ridgevaro™ sells miniature ornaments and decorative home accents. We do not intend to use sensitive personal information to create advertising audiences or target advertisements.

We do not intentionally configure AppLovin services to transmit sensitive health information, exact geolocation, biometric information, government-issued identifiers, bank credentials, or other categories of sensitive personal information through advertising events, URL parameters, or similar advertising fields.

Ridgevaro.com is a general consumer retail website for decorative home products, not a service designed for children. Our miniature ornaments are decorative items, not children’s toys. We do not knowingly collect children’s personal information in violation of applicable law or intentionally provide known children’s personal information to AppLovin.

If you believe a child has submitted information improperly, contact us for review and appropriate action.

Ridgevaro™, Shopify, payment providers, fulfillment partners, advertising services, and other service providers may operate in different countries. Personal information may therefore be processed or stored outside the country in which it was collected. Where required by applicable law, international processing or transfers are subject to applicable safeguards.

Our store may link to third-party websites or use their services for payments, delivery, security, analytics, advertising, and other operations. Information collected independently by third parties is governed by their own practices and policies.

We may revise this Privacy Policy to reflect changes in our business, technologies, services, privacy practices, or legal obligations. Updates will be posted on this page with an updated revision date, and any additional notice required by law will be provided.

Ridgevaro™ is owned and operated by Changsha Shanyuan Health Technology Co., Ltd.. For questions about this Privacy Policy or applicable privacy rights, email service@ridgevaro.com with the subject line Privacy Request. Our customer-service hours are 8:00 AM – 10:00 PM Daily; we aim to respond within 24 hours.